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Never start a sentence with a customer with “No”
The gaping chasm between expected customer service and memorable customer service.
My love letter to Dutch Bros.
Must go up
Stop saying, “When we were kids (followed by something ignorant)”
So you think you’re in sales? You’re wrong.
The definitive equation to hit your sales number EVERY MONTH.
6 things I learned from watching 6 Rocky movies in one weekend
No one will remember you in 100 years. Create, don’t regurgitate
Three simple steps on how to handle a salesman.
I got fired for eating a chicken mcnugget, and other tales.
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