Simply Explaining Insurance #138- Interview about being an agency owner

I had the opportunity to be interviewed by Phil Lafleur and Salvatore Scradato. Phil and Salvatore are consultants to professionals in the insurance industry and they wanted to pick my brain about what it is like being an agency owner.

A few of the topics discussed:

What is it like helping a small business owner secure insurance
What is my relationship like with my underwriters
What role does technology play inside my agency
What happens when a claim is denied?
What do clients believe is covered vs. what is actually coveres
and more

I really enjoyed having the conversation with Phil and Sal. It was nice to chat a little more about some of the mechanics of running an agency. I hope you enjoy our conversation.