There are two coverages that should be built into your auto policy. They are called Uninsured motorists and underinsured motorists. They protect you and anyone in your car if you are hit by someone who doesn’t have ANY insurance or if they don’t have enough insurance. These are an important defense to making sure you […]
mdietz@farmersagent.com
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None of my Business S2:E1 Krisjan Hiner. Stack Rock Group.
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Have you ever sat down with a friend, and over a few beers uttered the phrase, “We should totally do that and go into business!” If so, you are not alone. Thing is, 99% of those business thoughts and idea’s die before the beer is even gone. My guest on this episode, is Krisjan Hiner […]
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I had an experience last weekend that unfortunately is typical in the world of customer service these days. My wife and I volunteered to buy movie tickets for my son’s class for students who excelled in math this year. His teacher told us that the movie theater will only sell gift cards for $15 or […]
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“Why does my insurance go up?”
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This is a question I get once in awhile. “Why did my insurance go up, I have never even filed a claim?!”. When you have a true understanding on the mechanics behind how insurance works, I think you will see why rate increases occur. When insurance is needed, it is used to pay for dozens […]
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Your group life insurance plan, should be secondary to your own plan.
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I think it is amazing when a company offers group life insurance as part of their benefit package and if your company offers it, get as much as you can. There can be some shortcomings though if this is the only policy you have to protect your family. For starters, most people have no idea how […]
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90% of rideshare drivers have a gap in their auto insurance
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To steal a line from my childhood hero Ferris Bueller, “Things move pretty fast these days.” You can now order a cab from your phone using a rideshare service. I used Uber for the first time recently and was amazed at the entire process. The simplicy, the elegance of the app and the fact that […]
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When you store your car, store your insurance too
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Short little tip here. If you have a car that you use seasonally and have it stored for months at a time, make sure you let your insurance agent know. They will strip all of the coverage off of it except for the coverage called “comprehensive”. This covers it if it is damaged while in […]
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The gaping chasm between expected customer service and memorable customer service.
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I have been putting a lot of thought into the meaning of “good customer service.” If a company says they give good customer service, I don’t think that means anything anymore. Everyone says that. By the way, you are supposed to give good customer service. It should be a baseline, minimum expectation. Let’s stop saying that. […]
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A user manual for homeowners.
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Your house is one of the biggest investments you will ever make. I sat down with Brandon Wright who is the owner of Ultra Clean. He unloads, a ton of useful information to help us understand what to look for and how to prevent damage to our home. Homes do not come with a user […]
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My love letter to Dutch Bros.
This is no ordinary company. This story starts about 7 years ago on a golf course. I was playing a round and was paired up with a guy named Jeff and his father. The inevitable what-to-you-do conversation occurred on the 3rd hole where I learned I was playing with the owner of a new coffee stand in […]